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Error

Hello, hope somebody can help me with this pressing issue.

I have installed Statplanet for Mac, and everytime I click 'save data' or 'save settings', I get the following message

run-time error ‘2147352565 (8002000b)'

Please can anyone advice?

Thanks a lot!

Perhaps this is also the reason why nothing changes I chose false for start up with help screen?

StatSilk's picture

Hi,
That's the first time I hear of this particular error. Would it be possible for you to click on the 'Debug' button? (which should appear when you get this error). Then it would be great if you could copy/paste the line of code which will be highlighted on the screen, and post it here. Alternatively if you prefer, you could also take a screenshot of that debug screen, and I can get in touch via e-mail in order to exchange files.

Best,

Frank

Hi Frank, magically it seems to have resolved itself. I will get back to you if it starts playing with me again.

I can easily open the offline preview of the map, but when I click on the html version, only STATPLANET appears. What might I be doing wrong?

Thanks a lot

I dont know if it is any help for future queries: the second I closed down another excel workbook, the problem stopped!

StatSilk's picture

Hi,
That's great, glad to hear it resolved itself and thanks for pointing out how you resolved it.

Regarding the web version, on a Mac unfortunately you cannot run it offline (only on a PC), but it will run once it is published online. In any case, the desktop version and web version will look identical.

Best,

Frank

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